Privacy Policy

Information We Collect

Personal Information

When you register for our financial analysis platform, we collect personal information that you voluntarily provide. This includes your name, email address, phone number, and business information. We also collect payment information when you subscribe to our premium services, though credit card details are processed securely through our payment processors and are not stored on our servers.

Usage Data

We automatically collect information about how you interact with our platform. This includes your IP address, browser type, device information, pages visited, time spent on each page, and the actions you take within our learning modules. We use this data to improve our services and provide personalized learning experiences.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your experience. Essential cookies are necessary for basic functionality, while analytics cookies help us understand user behavior. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

How We Use Your Information

We use the information we collect for several important purposes that directly benefit your experience with our financial analysis platform:

• Service Delivery: To provide access to our learning modules, track your progress, and deliver personalized financial analysis education tailored to your skill level and interests.
• Account Management: To create and maintain your account, process payments, send important updates about your subscription, and provide customer support when needed.
• Platform Improvement: To analyze usage patterns, identify popular content, and develop new features that enhance the learning experience for all users.
• Communication: To send you educational content, platform updates, and respond to your inquiries. You can opt out of marketing communications at any time.
• Security: To protect your account from unauthorized access, detect fraudulent activity, and maintain the overall security of our platform.
• Legal Compliance: To fulfill our legal obligations, respond to legal requests, and protect our rights and the rights of our users.

Information Sharing and Disclosure

Service Providers

We work with carefully selected third-party service providers to deliver our services effectively. These include payment processors, email delivery services, analytics providers, and cloud hosting services. All service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as in response to a valid court order, government request, or to comply with legal obligations. We will notify you of such requests unless prohibited by law or when we believe notification could interfere with a legal investigation.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity. We will provide advance notice of any such transfer and inform you of your rights regarding your personal information under the new ownership.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Secure Data Storage: Your information is stored on secure servers with multiple layers of protection, including firewalls and intrusion detection systems.
• Employee Training: All staff members receive regular training on data protection and security best practices.

While we implement robust security measures, no system is completely immune to security breaches. In the unlikely event of a data breach that affects your personal information, we will notify you promptly and provide information about the steps we're taking to address the situation.

Your Rights and Choices

You have several important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them:

Access and Correction

You can access and update most of your personal information through your account settings. If you need help accessing or correcting your information, or if you want to request a complete copy of the data we hold about you, please contact us using the information provided below.

Data Portability

You have the right to request a copy of your personal information in a structured, machine-readable format. This allows you to transfer your data to another service provider if you choose to do so.

Deletion Rights

You can request the deletion of your personal information, subject to certain limitations. We may need to retain some information for legal or business purposes, such as maintaining records of transactions or complying with regulatory requirements.

Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you important service-related messages.

International Data Transfers

Our primary servers are located in South Africa, but we may use service providers located in other countries to support our operations. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your data, including:

• Using service providers that comply with international data protection standards
• Implementing contractual protections that require the same level of data protection we provide
• Ensuring that any transfers comply with applicable data protection laws

If you have concerns about international data transfers, please contact us to discuss your specific situation and the protections that apply to your information.

Children's Privacy

Our platform is designed for adults and we do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.

The most current version of this privacy policy will always be available on our website. If you continue to use our services after we post changes to this policy, you accept the updated terms.